Probable cause
The flight attendant's inadvertent fall, which resulted in a serious injury.
NTSB analysis
The airplane was being pushed back from the gate when a flight attendant fell after she stepped on her own foot. She lost her balance and fractured her left femur. According to the injured flight attendant and other crewmembers, the push back was smooth. There were no mechanical problems with the airplane at the time of the accident that would have caused the flight attendant to fall.
Text from the NTSB. Open the NTSB docket for ERA11LA266 for the full record.
Event
- Date
- Apr 25, 2011
- Type
- Accident
- Place
- New York, New York
- Nearest airport
- John F. Kennedy International (JFK)
- Highest injury
- Serious
- Serious injuries
- 1
- Weather
- Visual (VMC)
- Light
- Day
Airbus A330-323
- N-number
- N807NW
- Category
- Airplane
- Operating rule
- Part 121 (airline)
From the NTSB aviation accident database: N-registered aircraft, events since 2008, data through Oct 28, 2026. The file is published monthly, so the latest weeks are incomplete and recent records can change. The official source is the NTSB aviation investigation search. CheckAero is independent and not affiliated with the NTSB.