Probable cause
An unanticipated inflight encounter with turbulence.
NTSB analysis
The airplane was at flight level 350 with the autopilot engaged, and about 35 to 40 minutes from its destination, when it encountered severe turbulence. The captain had turned the seat belt light on 5 to 10 minutes before the turbulence, and the first officer had made the public address announcing that everyone needed to remain seated with their seatbelts fastened. Suddenly, the airplane encountered severe turbulence and climbed rapidly to about 500 feet above the assigned altitude; the autopilot then disengaged. The captain took control of the airplane and slowly lowered the nose. As the captain leveled the airplane, the nose pitched down and the airplane descended about 500 feet below the assigned altitude before leveling and departing the area of turbulence. At the time of the encounter, the airplane was in a layer of haze. There was no heavy precipitation noted on the radar, and no build-ups visible to the flight crew. One passenger was seriously injured, and two passengers and two flight attendants sustained minor injuries.
Text from the NTSB. Open the NTSB docket for ERA09LA418 for the full record.
Event
- Date
- May 16, 2009
- Type
- Accident
- Place
- Cuba, CU
- Highest injury
- Serious
- Serious injuries
- 1
- Minor injuries
- 4
- Weather
- Instrument (IMC)
- Light
- Day
Boeing 757
- N-number
- N657DL
- Category
- Airplane
- Operating rule
- Part 121 (airline)
From the NTSB aviation accident database: N-registered aircraft, events since 2008, data through Oct 28, 2026. The file is published monthly, so the latest weeks are incomplete and recent records can change. The official source is the NTSB aviation investigation search. CheckAero is independent and not affiliated with the NTSB.