Probable cause
Maintenance personnel’s failure to properly secure the tail rotor drive shaft cover, which resulted in the cover departing the helicopter in flight.
NTSB analysis
The pilot and two medical crewmembers were on a return flight to a hospital helipad. During the approach to the helipad, the crew heard a noise outside the helicopter. The medical crewmembers reported they felt a slight "shudder" on the helicopter but attributed it to the wind as they approached the helipad. The pilot heard the noise, but there was no effect on the controls or flight characteristics, so he continued the landing without further incident. After engine shutdown, the oncoming pilot noticed that the helicopter's tail rotor drive shaft cover was missing. The surrounding area near the helicopter's approach path was searched, and the missing cover was found.
An examination of the helicopter noted substantial damage to the tail rotor drive shaft.
The day before the accident, scheduled maintenance was performed on the helicopter's tail rotor pitch change mechanism, which required removal of the drive shaft cover. The cover was reinstalled, and no problems were reported during a subsequent preflight inspection.
It is likely that maintenance personnel did not properly secure the cover fasteners after the cover was reinstalled.
Text from the NTSB. Open the NTSB docket for CEN18CA072 for the full record.
Event
- Date
- Jan 5, 2018
- Type
- Accident
- Place
- Norfolk, Nebraska
- Highest injury
- None
- Weather
- Visual (VMC)
- Light
- Night, dark
Bell Helicopter Textron Canada 407
- N-number
- N214AM
- Category
- Helicopter
- Year built
- 2014
- Damage
- Substantial
- Operating rule
- Part 135 (charter and commuter)
- Purpose of flight
- Positioning
From the NTSB aviation accident database: N-registered aircraft, events since 2008, data through Oct 28, 2026. The file is published monthly, so the latest weeks are incomplete and recent records can change. The official source is the NTSB aviation investigation search. CheckAero is independent and not affiliated with the NTSB.